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  Understanding the European Managed Print Services Market: Brand Positions, Purchase Dynamics, and Market Opportunity
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You can also purchase and in-person briefing at your facility for $2,500 plus travel expenses. To purchase the briefing, add the accessory below to your cart along with the report.

Our Price: $25,000.00



Availability: Usually Ships in 3 to 5 Days
Product Code: WE MARKET REPORT

Description
 
The Photizo Group defines the Managed Print Services as the outsourcing of hardware devices, services, supplies, and most importantly management of the ‘fleet’. This rapidly growing market represents a fundamental shift in the purchase process and buying power centers for copiers, printers, MFPs, and faxes. It also represents a fundamental shift in the business model for vendors and the channel.

As of January 2009, the Photizo Group projects that this market will grow from $4.25B in 2008 to $10.25B in Western Europe by 2012. Given the flat growth in the overall imaging market, this means that Managed Print Services will become increasingly critical to success in the European market. In addition, the difficult economic environment will actually serve as an accelerator to market growth; hence this forecast is actually quite conservative.

Understanding the market dynamics is crucial to success in the market. A complete understanding of the entire purchase process from brand awareness, through consideration, the assessment phase, purchase, and after-purchase satisfaction is absolutely critical to developing and managing Managed Print Services marketing programs. Without reliable, quantitative, market based data, any firm competing in this space is ‘flying blind’ and takes the risk of launching ineffective marketing programs and sales efforts.
 
Features
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DELIVERABLES

This study provides a complete view of the Managed Print Services market and requirements for Western Europe. Included in the price of the report are the following deliverables:
  • Concise Executive Summary: 25 page PowerPoint presentation targeted at executive staff highlighting the key take-aways from the research.
  • Written Report: 68 pages of in-depth analysis, graphs, and tables.
  • PowerPoint Presentation: 95 PowerPoint charts.
  • Webinar Presentation: presentations to your team from a Sr. Consultant.
  • Optional In-Person Presentation: presentation and discussion at your facility by one of our Sr. Consultants.
WRITTEN REPORT CONTENTS
MPS MARKET SIZE, SHARE, AND FORECAST
  • Historical Revenue, Units Under MPS Contract
    • OEM Market Share
    • OEM vs. Channel Market Share
    • Breakdown by Software, Hardware, Supplies, Management
  • Forecasted Revenue, Units Under MPS Contract
    • OEM Market Share
    • OEM vs. Channel Market Share
    • Breakdown by Software, Hardware, Supplies, Management
MPS ENGAGEMENTS
  • The MPS Decision Maker
    • Company type (by industry)
    • Size (employees and revenues)
    • Title
    • Department
  • MPS Engagement Details
    • MPS deployment: Evaluating, existing contract, previous MPS contract
    • Decision maker role
    • What services are included in MPS contract?
    • Installed base (by device type)
    • Installed base under MPS (by device type)
    • Current (or past) MPS provider
    • Length of MPS engagement
    • MPS pricing structure (click-charge versus per device)
    • Time allowed to respond to a service request
    • Page volume (beginning Q2)
    • Stage 1, Stage 2, or Stage 3 MPS engagement
  • MPS Assessment and Purchase Decision Process
    • Who provided MPS assessment?
    • Who is the MPS decision maker?
    • Expected benefits from MPS decision
    • Experience level (first or repeat MPS engagements)
  • Brand Position
    • Unaided awareness
    • Aided awareness
    • Familiarity with Brand
    • Consideration of Brand
    • Top vendor choice
  • Satisfaction With MPS Vendor
    • Satisfaction level with MPS vendor
    • Willingness to recommend vendor
    • Rating of companies based on MPS delivery attributes
  • Analytical Metrics
    • Brand strength metric
    • Brand experience metric

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